Frequently Asked Questions

Everything you need to know about shopping with AKIRA

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain items like jewelry and bodysuits are final sale for hygiene reasons.

How do I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your package's progress.

Do you offer international shipping?

Yes, AKIRA ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay and Klarna.

How do I find the right size?

Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or you can contact our style experts for personalized advice.