Returns & Exchanges
At AKIRA, we want you to love your look, but if you are not completely satisfied, we accept returns on unworn items with original tags attached within 30 days of purchase. Please note that all clearance items, intimate apparel, and accessories are final sale.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely pack your items in their original packaging and include the packing slip provided in your shipment.
Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it to the outside of your package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing